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Privacy Policy

At ALFFRED we know how important your privacy is and we process the personal data of our users only to make reservations at third-party establishments/restaurants and for commercial purposes. We also process data from restaurants and/or registered establishments. We will process Name and Telephone data, mainly. Therefore, through our Privacy Policy we want to provide you with detailed information about the treatments we carry out for users and establishments with the information they provide us during the use of our tool (users) and website (establishments/restaurants). In the privacy policy of this website (www.alffred.ai) (hereinafter, the Website) explains the processing of user and establishment data during the use of the ALFFRED Discovery tool and ALFFRED Reservations through WhatsApp and the web.  

For establishments, it is important to have carefully read the information provided in the form previously completed by you and in the following Privacy Policy, since through these means we provide you with information about how we are treating your data every time you request or use our services. services.

 

Who is he responsible of the processing of your personal data?

The information and/or personal data that you provide us will be processed by ALFFRED ARTIFICIAL INTELLIGENCE (hereinafter, ALFFRED) whose identifying data are:

  • NIF: B – 56426745

  • Postal address: Madrid

  • Data Protection Coordinator: [info@alffred.ai]

The processing of the information transferred to establishments/restaurants for making reservations will be the responsibility of the restaurant, which must use it only for the management of reservations.

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What intraining we try?

Website

At ALFFRED we process the information that you provide us directly through the different forms included on this Website or through the email [info@alffred.ai]. The data we collect through these means is identifying data and more specifically:

  • Name

  • Surnames

  • Email

  • Information contained in the message sent

As long as you do not inform us otherwise, we will understand that your data is true and accurate and that it has not been modified, in which case you agree to notify us of any changes thereto.

We inform you that it is mandatory that you provide us with your data to be able to carry out the purposes about which you are informed, since otherwise it would not be possible to carry them out.

 

ALFFRED Tool (Via WhatsApp)

At ALFFRED we process the information that you provide us directly through the messages sent to the tool. The data we collect through these means is identifying data and more specifically:

  • Phone number

  • Name (in the case of making reservations)

  • The rest of the data and information will not be processed. Exceptionally, they will be processed at the time the user provides said information in order to find a restaurant based on that type of information, but afterwards, it will be deleted and not processed in any other way or for any other purpose.

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For what purpose do we process your personal data?

ALFFRED may process your data to carry out one or more of the purposes described below, as appropriate and as previously informed in the first information layer on data protection when your data is collected.

  1. Manage and process your purchase/subscription request through our website and enable the product you have purchased and, if applicable, its return.

  2. Manage the subscription and sending of our newsletter via email with information about our products.

  3. Respond to and process queries, doubts and suggestions sent through info@alffred.ai and through the contact form on our Website.

  4. Respond to and manage your requests for the exercise of data protection rights.

  5. Personalize the Website according to your interests

  6. Send restaurant information based on the needs described by the user

  7. Send commercial SMS on behalf of establishments/restaurants

ALFFRED informs you that your data will be processed exclusively for the purpose(s) described and about which you have been informed in each specific case, and will not be further processed in a manner incompatible with said purpose(s).

 

What is the legal basis for the processing of your data?

The basis of legitimacy is your express consent when we process your data to:

  • Manage and process your purchase/subscription request through our website and enable the product you have purchased and, if applicable, its return.

  • Manage the subscription and sending of our newsletter via email with information about our products.

  • Personalize the Website according to your interests

  • Send restaurant information based on the needs described by the user

  • Send commercial SMS on behalf of establishments/restaurants

The basis of legitimacy is the satisfaction of legitimate interests pursued by ALFFRED to improve the quality of the products and services that we could offer you when your data is processed to:

The basis of legitimacy is compliance with legal obligations derived from data protection regulations when we process your data to:

  • Respond to and manage your requests for the exercise of data protection rights

 

How long will we keep your personal data?

The personal data provided will be kept exclusively for the period necessary to carry out the informed purpose or purposes and in any case: i) while there are legal conservation obligations; ii) while there is a statute of limitations for legal responsibilities that may arise from the purchase or treatment; and (iii) request for deletion by the interested party in the cases in which it is appropriate and withdrawal of consent.

 

To which recipients will your data be communicated?

If you subscribe to our newsletter we inform you that your data will not be communicated to any external company, only your data will be processed by Alffred.

 

What are your rights when you provide us with your data?

We inform you that at any time you can:

  • Confirm whether or not at ALFFRED we are processing personal data that concerns you, to access it and the information related to its treatment.

  • Request rectification of inaccurate data.

  • Request the deletion of the data when, among other reasons, it is no longer necessary for the purposes for which it was collected, in which case ALFFRED will stop processing the data except for the exercise or defense of possible claims.

  • Request the limitation of the processing of your data, in which case they may only be processed with your consent, with the exception of their conservation and use for the exercise or defense of claims or with a view to the protection of the rights of another natural or legal person. or for reasons of important public interest of the European Union or of a particular Member State.

  • Oppose the processing of your data, in which case, ALFFRED will stop processing the data, except to defend possible claims.

  • Receive in a structured, commonly used and machine-readable format the personal data that concerns you and that you have provided to ALFFRED or request that ALFFRED transmit it directly to another controller when technically possible.

  • Withdraw the consent granted, where appropriate for the purposes described and informed, without affecting the legality of the treatment based on the consent prior to its withdrawal.

  • Submit a claim to the Spanish Data Protection Agency through its website www.aepd.com

You can exercise the rights described above by sending your request, along with a copy of your ID or other equivalent document that proves your identity, by sending an email to info@alffred.ai.

If you are subscribed to our newsletter, we inform you that you can unsubscribe from this service at any time by sending your request toinfo@alffred.ai

 

Modification of this Policy

ALFFRED reserves the right to modify its Privacy Policy in the event that there is a change in current legislation, jurisprudential doctrine or due to its own business criteria. If any change is made to this policy, the new text will be published at this same address.

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Last update: August 20, 2023.

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